Service Select
Upfront ŠKODA servicing
With a ŠKODA Service Select contract, you purchase your servicing upfront, providing you with certainty around running costs, protection from inflation and excellent value for money.
Your ŠKODA tells you when it needs a service
Say goodbye to pre determined time/distance service bookings. With ŠKODA’s ingenious Variable Service Intervals, your car lets you know precisely when it needs to be serviced.
And by choosing ŠKODA Service Select you’ll have the comfort of knowing that the costs of these services, regardless of their frequency, are already taken care of.
Why have Variable Service Intervals?
With today’s advanced long-life engine oils, time and distance are no longer fair indicators of when a service is required.
Under optimal driving conditions, a car may not need any attention for up to two years or 30,000 kilometres (whichever occurs first). Or, on the other hand, if a car has frequent cold starts and many short trips, it may benefit from a service after only 12 months or 15,000 kilometres.
*Excludes Fabia 1.6 MPI and all Citigo models, as these vehicles operate on a fixed Service Interval.
How it works
Your ŠKODA has inbuilt sensors which monitor engine oil quality. When the oil degrades to a point where it will soon affect engine performance, the sensor activates the message on your dashboard informing you that your car needs a service.
Every new ŠKODA has the Variable Service Interval setting activated. If you’d prefer, your vehicle can be serviced under the traditional time and distance regime (every 12 months or 15,000 kms), however by choosing that option you won’t be able to purchase a ŠKODA Service Select contract.
ŠKODA Service is always in your pocket!
The ŠKODA Service App is designed for both Apple iOS & Android smartphones to assist with all your ŠKODA servicing needs.
My Dealer
Select your local ŠKODA Dealer for quick contact when you require. Everything you need to know about opening hours, contact people and services offered are listed here.
ŠKODA Assistance
If you are in need of assistance, we have you covered 24/7. Here you can find your nearest ŠKODA Service Centre as well as a useful Parking Helper feature to avoid those pesky parking tickets.
My Car
Once you load your ŠKODA details in, you’ll be linked to the ŠKODA international database that provide you with downloadable manuals, a control lamps directory & PUSH notifications for any safety recalls. All straight to your phone.
Frequently asked questions
What Is Included?
- All of your scheduled servicing as per your vehicle’s handbook
- All labour, parts (ŠKODA genuine parts of course) and oil
- A set of front wiper-blade refills at every service
- One replacement set of front axle brake pads with all contracts
- A set of front axle brake discs with 100,000km contracts
- A window decal telling our Approved ŠKODA Service Agent you have a ŠKODA Service Select contract (we also recommend you tell them when you drop your car off)
What Is Not Included?
- Warrant of Fitness
- Tyres
- A second or more set of brake pads and/or discs. We expect that most customers will not require another set, but as the wear rate of brakes varies depending on individual driving style, we cannot guarantee this
- Top-up oil if required between services
- Any repair that is caused by collision, fire, theft, contamination, sand, salt, stone, chemicals, negligence (such as the driver ignoring gauges, lights or signals), abuse, improper or prohibitive use, racing or other competition or alteration of the manufacturer’s specifications (such as the after-market fitment of turbo chargers or LPG/CNG equipment)
- Any repair resulting from the vehicle not being maintained in the manner specified in ŠKODA’s recommended service schedule
- The repair to any item or part not specifically listed in ŠKODA’s recommended service schedule
- Any repair or replacement of parts covered under the new vehicle or parts warranty policy or covered by a vehicle insurance policy
- Any repairs to vehicles used as emergency response vehicles
- Any repairs resulting from extreme or arduous use, such as, but not limited to, those experienced in the mining industry or consistent off-road use
- Any repair which has been caused by the failure of a non-genuine part
- Repairs and servicing not carried out by an Approved ŠKODA Service Agent
What Are My Responsibilities?
- That the vehicle should be serviced when the on-board computer says it needs to be
- That any top-up oil added is of the same grade as that required in the service schedule
- That any required maintenance or warranty issues are attended to as soon as you become aware of them
- That the vehicle must remain on Variable Service Intervals, it cannot be set to be based on a Time and Distance regime (excludes Fabia 1.6 MPI and all Citigo models, as these vehicles operate on a fixed Service Interval)
How Do Transfers & Cancellations Work?
Contract Transfer
Should you decide to sell your vehicle, the unused portion of your ŠKODA Service Select contract is transferable to the new owner. To transfer the contract please complete the Change of Ownership Advice form included in this booklet & available on www.skoda.co.nz, alternatively you may contact your ŠKODA Dealer.
Contract Cancellation
Your ŠKODA Service Select contract can also be cancelled at any time. If you purchased the ŠKODA Service Select contract you will receive a refund of the unused portion of the contract less administration costs.
Contract Termination
The ŠKODA Service Select contract will expire upon completion of the final service identified on the contract document.
Register Your Interest
Register your interest in Skoda Service Select by simply completing the form below and our service team wil be in touch.
